Shipping Policy

🚚 Shipping Locations

We currently ship to:

  • Canada

  • United States

  • Selected international countries

If your location is not supported at checkout, please contact us before placing an order.

⏳ Processing Time

  • Order processing time: 1–3 business days

  • Orders are processed Monday–Friday (excluding holidays)

Once your order is processed, you will receive a confirmation email with tracking details.

📦 Shipping Time

Estimated delivery time:

  • Canada & USA: 7–15 business days

  • International orders: 10–25 business days

Please note that delivery times may vary due to customs clearance, weather conditions, or carrier delays.

💰 Shipping Costs

  • Shipping costs are calculated at checkout

  • Occasionally, we offer free shipping promotions, which will be clearly stated on the website

🔍 Order Tracking

  • All orders include tracking

  • Tracking information will be emailed within 3–5 business days after shipment

  • Tracking updates may take 24–48 hours to appear

🛃 Customs & Duties

  • International orders may be subject to customs fees or import duties

  • These charges are the responsibility of the customer and are not included in the product or shipping price

❗ Delayed or Lost Packages

If your order is delayed or hasn’t arrived within the estimated delivery time:

  • Please wait 2–3 extra business days

  • Then contact us at fitvanta1313@gmail.com with your order number

We will work with our shipping partners to resolve the issue as quickly as possible.

📬 Incorrect Address

Please ensure your shipping address is correct at checkout.
Fitvanta is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.